Terms
Electricfencingonline Terms and Conditions

The following terms and conditions apply to all transactions on the Electricfencingonline web site, please scroll through this screen, and read them carefully and print a copy for future reference.

Pricing and Availability

All product prices are in £ sterling including VAT at the current rate and exclusive of delivery. We reserve the right to change any advertised price before accepting any order. All products are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be offered an alternative or given a refund for the unavailable product(s).

Delivery

We are currently only able to service customers in the UK. We normally despatch orders within 24/48 hours. Please ensure that someone will be present to accept delivery. You can nominate a separate delivery address if this is more convenient.

Order Payment

Payment can be made using Visa, Mastercard, Switch, Electron, Delta and Solo. Payment will be debited from your account before goods are despatched. We will take all reasonable care, in so far as is in our power to do, to keep details of your payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from Electricfencingonline.

Returns and Order Cancellation

When you receive your order, as per the EU Distance Selling Directive, you have up to 7 days to return the ordered products. The goods must be unused, and in the same condition as when originally despatched from Electricfencingonline. You must contact us by phone to confirm which items are being returned. You will be expected to pay for the return of the goods and the original carriage cost. Please return to the address at the bottom of the page along with your details and a note of the reason for the return. Refunds will be made to the original charged account and a receipt of the refund sent to you.

Order Confirmation

We will confirm receipt of your order by email. We reserve the right to decline any order.

Security

Personal and credit card details are sent to us using secure internet technology. This provides a secure link between your computer and our site when transferring personal and payment information. We take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you may provide when accessing or ordering from Electricfencingonline.

Data Privacy

We will not and do not supply any of your details to any third party at all. The privacy of your personal information is very important to us. From time to time we may send you e-mail notifications on promotions from Electricfencingonline. In all e-mails you will be given the option to be removed from our mailing list. You will not be sent future correspondence unless you request to be added to our mailing list at a later date. Electricfencingonline will not pass any of your details to third parties unless required to do so as part of the order verification process or if required to do so by UK governing law.

As a statement these Terms and Conditions do not affect your statutory rights as a consumer.

Sales on this web site are governed by Scots law and you agree to submit any dispute to the exclusive jurisdiction of the Scottish courts. All orders are subject to these terms and conditions, and no amendments will be accepted by us.


Electricfencingonline the online division of
Robertsons of Milnathort Ltd.,
21/23 New Road,
Milnathort,
Kinross
KY13 9XT

 

Telephone 01577 863784

Fax 01577 863342

Monday – Friday 8.30am to 5.15pm
Saturday 8.30am to 1pm

VAT No. 272 0414 90

UK Company registration number 61494